An expert when you need one

An assistant 24/7. An expert when it matters.

Most questions have a quick answer. Some need a human. A few need a deep-dive expert. We built help in three tiers and we are honest about what costs what.

1
Included

Ask in the chat

A smart assistant, trained on the Bulgarian rules and the context of your own company, answers instantly and is available 24/7, with no waiting and no generic non-answers.

2
Included

A human takes over

The assistant is not sure, or you simply want a human opinion? An accountant from the team joins the same chat on working days, during working hours. No appointment, no extra fee.

3
Paid extra

Consultation with an accountant

For the complex cases: a call or video meeting with a certified accountant who goes deep into your company. You book from the app and see the price before you confirm.

4
Paid extra

Legal advice

Contracts, co-founders, specific legal questions? We work with a partner law firm. You book the same way, with a clear price upfront.

Honestly

Why isn't everything included?

We could have written “unlimited consultations” and raised the price for everyone. We prefer the opposite: a cheap subscription that covers the everyday, and you pay only when you truly need an expert in depth.

  • The chat, with the assistant and the team, is included in the subscription
  • You pay only for deep-dive consultations
  • The price is visible before you book
  • No hidden fees and no subscription traps

This way 90% of your questions get solved for free, and the other 10% cost exactly what you see on the screen.

When the chat is enough

  • “How do I book this expense?”
  • “Which document do I need for...?”
  • “What does this letter from the tax office mean?”
  • “When is the deadline for...?”

Quick, specific questions with a quick, specific answer.

When you need a consultation

  • Structuring a bigger deal
  • A tax inspection or audit
  • Contracts and relations between partners
  • Tax planning as you grow

Cases where an hour with an expert saves far more than it costs.

Questions about help and consultations

Are questions to an accountant included in the price?

Yes. The chat, with both the assistant and the team's accountants, is included in the subscription, with no appointment and no extra fee. You only pay separately for in-depth consultations, such as structuring a larger deal or a tax inspection, and you see the price before you book.

Does anyone answer outside working hours?

Yes, the FreeMe AI assistant. It is available 24/7 and instantly answers questions about your company's data. The team's accountants join the same chat on working days, during working hours, excluding public holidays in Bulgaria.

How much does a consultation with an accountant cost?

You see the price in the app before you confirm the booking. A consultation is a call or video meeting with a certified accountant who goes deep into your company. It is charged separately from the subscription, at its price at the time of ordering, with no hidden fees.

Do you give legal advice?

No, we do not give legal advice ourselves. For contracts, co-founders and specific legal questions we work with a partner law firm. You book a legal consultation from the app the same way as one with an accountant, with a clear price upfront.

What can the FreeMe AI assistant answer?

It answers questions about your own data and the Bulgarian rules, for example how to book an expense or when a deadline runs out. It knows the context of your company. The assistant never files anything with the authorities, and your data is not used to train models.

Do you help with a tax inspection or audit?

Yes. A tax inspection or audit is a typical case for an expert consultation, which you book from the app with the price visible upfront. You can also engage our expert to represent you. The best preparation is tidy records, and with us the books are kept in order all year.

Help that grows with the question

Create your profile with a Google account. The assistant is available 24/7; the accountants answer on working days, during working hours.